Solution for AVAYA 3631 – Stuck at Login Proceeding

AVAYA one-X wifi Phone Stuck on ‘Login Proceeding’ Message

• Phone is attempting unsuccessfully to contact Call Server

• Verify phone is configured with correct Call Server IP address

– If phone receives Call Server address via DHCP, confirm phone’s DHCP

SSON setting is correct. Default is 242, not 176.

• Verify there is network connectivity to Call Server and that Call Server is up